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Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Orange/Altice Network in Dominican Republic
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We We continue to experience SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue SMS delivery to Orange/Altice Network in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).