SMS Delivery Delays to Orange/Altice Network in Dominican Republic

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. This incident has been resolved.

Posted Jul 24, 2024 - 02:31 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 24, 2024 - 00:40 PDT

Update

We continue to experience SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 21:24 PDT

Update

We We continue to experience SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2024 - 19:26 PDT

Update

We are experiencing SMS delivery delays when sending messages to Orange/Altice Network in Dominican Republic. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2024 - 18:27 PDT

Investigating

Our monitoring systems have detected a potential issue SMS delivery to Orange/Altice Network in Dominican Republic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 23, 2024 - 18:14 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America).