We are no longer experiencing SMS delivery delays when sending messages to when sending messages to Smart Philippines using longcodes. This incident has been resolved.
Posted Apr 15, 2021 - 08:28 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Smart Philippines using longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 15, 2021 - 07:23 PDT
Update
We are continuing to experience SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Apr 15, 2021 - 03:23 PDT
Update
We are continuing to experience SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 15, 2021 - 01:23 PDT
Update
We are experiencing SMS delivery delays to Philippines Smart over long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 15, 2021 - 00:23 PDT
Investigating
Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 15, 2021 - 00:08 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).