81021 Errors on Studio Flows Using Autopilot Widget

Incident Report for Twilio

Resolved

The Autopilot widget in Studio Flows continues to operate normally. This incident has been resolved.

Posted Mar 18, 2021 - 12:37 PDT

Monitoring

The Autopilot widget in Studio Flows is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 18, 2021 - 11:55 PDT

Identified

We are addressing the issue with 81021 errors that are affecting Studio Flows that use the Autopilot widget. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 18, 2021 - 11:31 PDT

Update

We are addressing the issue with 81021 errors that are affecting Studio Flows that use the Autopilot widget. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 18, 2021 - 10:57 PDT

Investigating

Our monitoring systems have detected a potential issue with the Autopilot widget in Studio. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 18, 2021 - 10:42 PDT

This incident affected: SERVERLESS (Studio).