MMS Delivery Delays to Verizon US From Toll-Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending to Verizon US from Toll-Free numbers. This incident has been resolved.

Posted Apr 15, 2022 - 12:40 PDT

Monitoring

We are observing recovery in MMS delivery delays to Verizon US from Toll-Free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 15, 2022 - 10:44 PDT

Update

We are continuing to work with our carrier partner to resolve MMS delivery delays to Verizon US from Toll-Free numbers. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 15, 2022 - 10:27 PDT

Update

We are experiencing MMS delivery delays to Verizon US from Toll-Free numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 15, 2022 - 09:27 PDT

Investigating

We've become aware of a potential issue with MMS delivery delays to Verizon US from Toll-Free numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 15, 2022 - 09:09 PDT

This incident affected: CARRIER NETWORK (MMS Toll-Free, North America).