Some customers unable to connect to Video Rooms

Incident Report for Twilio

Resolved

Our engineering team has identified the issue and deployed a fix. The issue is now resolved.

Posted Jun 20, 2017 - 18:19 PDT

No errors have occurred for the past 15 minutes. Our engineering team is continuing to monitor and investigate the situation.

Posted Jun 20, 2017 - 18:15 PDT

We are investigating an increased error rate in connecting to Programmable Video Rooms.

Posted Jun 20, 2017 - 17:57 PDT

This incident affected: PROGRAMMABLE VIDEO (Peer-to-Peer Rooms).