Inbound Call Failure To A Subset Of Twilio Phone Numbers In Bangkok

Incident Report for Twilio

Resolved

The issue affecting inbound calls to a subset of Twilio phone numbers in Bangkok has been resolved, and the service is functioning normally at this time.

Posted Nov 23, 2024 - 00:32 PST

Monitoring

We have started seeing recovery for inbound calls to a subset of Twilio phone numbers in Bangkok. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 22, 2024 - 22:41 PST

Investigating

We are observing inbound call failures to Twilio Bangkok phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 22, 2024 - 21:40 PST

This incident affected: CARRIER NETWORK (Voice, APAC).