Delayed Brand Campaign Registrations

Incident Report for Twilio

Resolved

We are no longer seeing delays for campaign registrations on brands. This incident has been resolved.

Posted Apr 04, 2022 - 19:00 PDT

Monitoring

We are no longer seeing delays for campaign registrations on brands. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2022 - 17:07 PDT

Update

We are observing delays for campaign registrations on brands created after 6:00 am PST today. Our engineers are working with our service partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 04, 2022 - 15:15 PDT

Update

We are observing delays for campaign registrations on brands created after 6:00 am PST today. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 04, 2022 - 14:19 PDT

Investigating

Our monitoring systems have detected a potential issue with campaign registrations being delayed on brands created after 6:00 am PST. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 04, 2022 - 14:06 PDT

This incident affected: TWILIO PLATFORM (Other).