Inbound Calls Degradation Towards Canadian Phone Numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 17, 2020 - 16:08 PST

Monitoring

We are observing successful inbound calls towards Canadian phone numbers. We will continue to monitor to ensure a full recovery.

Posted Feb 17, 2020 - 15:12 PST

Investigating

We are experiencing inbound calls degradation towards Canadian phone numbers. Our carrier is working towards restoring services across their network. We will provide an update as soon as we have additional information.

Posted Feb 17, 2020 - 13:44 PST

This incident affected: PROGRAMMABLE VOICE (PSTN) and CARRIER NETWORK (Voice, North America).