Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Smart Network in Philippines
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS/SMS delivery delays when sending messages to Smart Network in Philippines. This incident has been resolved.
      Posted Oct 15, 2024 - 11:43 PDT
      Update
      We are observing successful SMS delivery to Smart Network in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 15, 2024 - 11:15 PDT
      Monitoring
      We are observing successful SMS delivery to Smart Network in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 15, 2024 - 09:17 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to Smart Network in Philippines. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 15, 2024 - 08:23 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).