Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to US Verizon Network
      Incident Report for Twilio
      Resolved
      We are no longer observing issues in SMS delivery to US Verizon Network from Twilio Toll-free numbers. This incident has been resolved.
      Posted Oct 16, 2020 - 20:13 PDT
      Update
      We are observing successful SMS delivery to US Verizon Network from Twilio Toll-free number for the last 2 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 16, 2020 - 18:27 PDT
      Monitoring
      We are observing successful SMS delivery to US Verizon Network from Twilio Toll-free number for the last 2 hours. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 16, 2020 - 16:28 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to US Verizon Network from Twilio Toll-free number. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 16, 2020 - 15:27 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).