Outbound SMS Delivery Delays to Glo Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Glo Network in Nigeria. This incident has been resolved.

Posted Aug 10, 2023 - 14:35 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Glo network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 10, 2023 - 12:33 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Glo network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 10, 2023 - 12:13 PDT

Update

We are still experiencing outbound SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 20:36 PDT

Update

We are still experiencing outbound SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 12:48 PDT

Update

We are still experiencing outbound SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 08:56 PDT

Update

We are still experiencing outbound SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 09, 2023 - 06:56 PDT

Investigating

We are experiencing outbound SMS delivery delays when sending messages to Glo network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 09, 2023 - 05:56 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).