Issue With Severless Functions and Assets

Incident Report for Twilio

Resolved

The incident causing high CPU for Serverless Functions and Assets has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.

Posted Dec 19, 2023 - 16:43 PST

Update

Serverless Functions and Assets are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 19, 2023 - 15:43 PST

Monitoring

Serverless Functions and Assets are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Dec 19, 2023 - 15:12 PST

Update

We are investigating a service interruption with Severless functions and assets. Our engineering team is working on a resolution. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 19, 2023 - 14:40 PST

Investigating

After monitoring for some time, we started seeing a degradation of the service. We're still experiencing issues with Serverless Functions and Assets. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 19, 2023 - 13:12 PST

Monitoring

This incident causing high CPU usage on Serverless Functions and Assets was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/ypfl5v92zqvx for previous updates. We will continue to monitor for system stability. Our next update will be provided in 30 minutes. We apologize for the inconvenience and for any confusion this may have caused

Posted Dec 19, 2023 - 12:25 PST

This incident affected: SERVERLESS (Functions, Assets).