SMS Delivery Delays and Failures to Telekom in South Africa 655-02

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when when sending messages to Telekom in South Africa 655-02. This incident has been resolved.

Posted Apr 23, 2025 - 22:31 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when when sending messages to Telekom in South Africa 655-02. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2025 - 20:31 PDT

Update

We are continuing to experience SMS delivery delays and failures when sending messages to Telekom in South Africa 655-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 23, 2025 - 20:00 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages to Telekom in South Africa 655-02. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 23, 2025 - 18:58 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).