On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues.

Incident Report for Twilio

Resolved

We have fully investigated the Voice-Integrity Presto Pipeline issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted May 06, 2024 - 10:18 PDT

Investigating

On Call Engineers are Investigating an issue with Voice-Integrity Presto Pipeline where customers are not able to debug voice integrity or branded calling issues. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 06, 2024 - 09:06 PDT