SMS Delivery Delays to Indonesia XL Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Indonesia XL Network. This incident has been resolved.

Posted Nov 01, 2020 - 05:19 PST

Monitoring

We are observing successful SMS delivery to Indonesia XL Network with no delay. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.

Posted Nov 01, 2020 - 04:18 PST

Update

We continue to experience SMS delivery delays when sending messages to Indonesia XL Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 01, 2020 - 03:00 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Indonesia XL Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 01, 2020 - 02:01 PST

This incident affected: CARRIER NETWORK (SMS, APAC).