MMS Delivery Delays To AT&T Network In US Via Subset Of Shortcode

Incident Report for Twilio

Resolved

We are continuing to experience MMS intermittent delivery delays to AT&T network in the US via subset of short codes. However, we’re resolving this incident posts since the impact was limited to a set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Aug 10, 2023 - 10:31 PDT

Investigating

We are experiencing MMS delivery delays to AT&T network in US via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 10, 2023 - 10:02 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).