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Issues found outside of Twilio’s Network
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System Metrics
Call Failure To A Subset Of Twilio Phone Numbers In Thailand
Incident
Report for Twilio
Resolved
The issue affecting Call Failure To A Subset Of Twilio Phone Numbers In Thailand has been resolved, and the service is functioning normally at this time.
Update
We have started seeing recovery for Call Failure To A Subset Of Twilio Phone Numbers In Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for Call Failure To A Subset Of Twilio Phone Numbers In Thailand. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We continue to observe Call Failure To A Subset Of Twilio Phone Numbers In Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing Call Failure To A Subset Of Twilio Phone Numbers In Thailand. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).