SMS Delays to Twilio Chile Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delays when sending and receiving messages to Twilio Chile phone numbers. This incident has been resolved.

Posted Apr 19, 2022 - 19:55 PDT

Monitoring

We are observing recovery in SMS delays when sending and receiving messages to Twilio Chile phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 or as soon as more information becomes available.

Posted Apr 19, 2022 - 18:06 PDT

Update

We are experiencing inbound and outbound SMS delays to a subset of domestic long Twilio Phone Numbers in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2022 - 14:55 PDT

Update

We are experiencing message delays to a subset of Twilio Chile Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 19, 2022 - 12:52 PDT

Update

We are experiencing message delays to a subset of Twilio Chile Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 19, 2022 - 11:54 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS sent to Twilio Chile phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 19, 2022 - 11:47 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).