Super SIM connectivity issues have been resolved and Super SIM is operating normally at this time.
Posted Nov 12, 2020 - 02:58 PST
Monitoring
We are now seeing recovery of the network connectivity issue. We are continuing to monitor for service stability. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 12, 2020 - 01:36 PST
Update
We are experiencing Super SIM connectivity issues. Some devices may have experienced resets in data sessions. Newly established data sessions should not be affected. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or as soon as more information
Posted Nov 12, 2020 - 00:28 PST
Investigating
Our monitoring systems have detected a potential issue with Super SIM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
