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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Customers Unable to Release, Update and Buy Phone Numbers

        Incident Report for Twilio

        Resolved

        Phone numbers issue updating, buying and releasing has been resolved. Phone numbers are operating normally at this time.
        Posted Nov 25, 2020 - 10:00 PST

        Update

        We are continuing to investigate elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 09:29 PST

        Update

        We are continuing to investigate elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 08:59 PST

        Update

        We are continuing to investigate elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 08:29 PST

        Update

        We are continuing to investigate elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 07:59 PST

        Update

        We are continuing to investigate elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 07:29 PST

        Update

        We are observing elevated 500 errors from Console and API where customers are not able to release, update or buy Phone Numbers. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 25, 2020 - 07:02 PST

        Investigating

        Our monitoring systems have detected a potential issue with Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 25, 2020 - 06:48 PST
        This incident affected: PHONE NUMBERS.
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