SMS Delivery Failures on Multiple Messaging Providers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures on Multiple Messaging Providers. This incident has been resolved.

Posted Jan 19, 2025 - 22:35 PST

Monitoring

We are observing successful SMS delivery on Multiple Messaging Providers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 19, 2025 - 20:35 PST

Update

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in two hours or as soon as more information becomes available.

Posted Jan 19, 2025 - 19:22 PST

Update

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.

Posted Jan 19, 2025 - 18:44 PST

Investigating

We are experiencing SMS delivery failures on multiple SN Messaging Provider Bind Failover and Queuing Issue. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in one hour or as soon as more information becomes available.

Posted Jan 19, 2025 - 18:22 PST

This incident affected: CARRIER NETWORK (SMS, Latin America, SMS, APAC, SMS, Europe, SMS, Middle East & Africa).