Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delays to Vodafone Germany
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery Delays to Vodafone Germany. This incident has been resolved.
      Posted Nov 30, 2020 - 09:06 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 29, 2020 - 14:53 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 28, 2020 - 15:11 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. Our Carrier Partner has implemented a fix on their platform and SMS delivery has improved. There are still delivery delays and message failures for a small number of SMS towards Vodafone, Germany. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 27, 2020 - 14:59 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 26, 2020 - 14:47 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 25, 2020 - 14:21 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 24, 2020 - 14:25 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 23, 2020 - 22:30 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 23, 2020 - 14:31 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 23, 2020 - 10:34 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 23, 2020 - 08:34 PST
      Investigating
      We are experiencing delivery delays when sending SMS to Germany Vodafone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 23, 2020 - 07:33 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).