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        SMS Delays to Vodafone Germany

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery Delays to Vodafone Germany. This incident has been resolved.
        Posted Nov 30, 2020 - 09:06 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 29, 2020 - 14:53 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 28, 2020 - 15:11 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. Our Carrier Partner has implemented a fix on their platform and SMS delivery has improved. There are still delivery delays and message failures for a small number of SMS towards Vodafone, Germany. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 27, 2020 - 14:59 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 26, 2020 - 14:47 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 25, 2020 - 14:21 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 24, 2020 - 14:25 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 23, 2020 - 22:30 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 23, 2020 - 14:31 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 23, 2020 - 10:34 PST

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 23, 2020 - 08:34 PST

        Investigating

        We are experiencing delivery delays when sending SMS to Germany Vodafone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 23, 2020 - 07:33 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).
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