SMS Delivery Failures from and to All Networks In Belgium Over A Subset of Twilio Domestic Longcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Failures from and to all networks in Belgium over a subset of Twilio domestic longcodes. This incident has been resolved.

Posted Jan 29, 2024 - 05:35 PST

Monitoring

We are observing recovery in SMS delivery failures from and to all networks in Belgium over a subset of Twilio domestic longcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2024 - 03:40 PST

Update

We continue to experience SMS Delivery Failures from and to All Networks In Belgium Over A Subset of Twilio Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 29, 2024 - 01:49 PST

Investigating

We are experiencing SMS Delivery Failures From and To All Networks In Belgium Over A Subset of Twilio Domestic Longcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 29, 2024 - 00:57 PST

This incident affected: CARRIER NETWORK (SMS, Europe).