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        Call Failures to Multiple Networks in Romania for a subset of Twilio's Phone Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting call failures from a subset of Twilio's numbers in Romania.has been resolved, and the service is functioning normally at this time.
        Posted Jul 02, 2025 - 17:40 PDT

        Monitoring

        We are seeing recovery for call failures from a subset of Twilio's numbers in Romania. We will continue to monitor to ensure a full recovery. We expect to provide another update in two hours or as soon as more information becomes available.
        Posted Jul 02, 2025 - 15:37 PDT

        Update

        We are continuing to experience call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jul 01, 2025 - 23:56 PDT

        Update

        We are continuing to experience call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jul 01, 2025 - 16:11 PDT

        Update

        We are experiencing call failures from a subset of Twilio's numbers in Romania. Our engineers are working with our carrier partner to identify and resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 01, 2025 - 12:11 PDT

        Update

        We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 01, 2025 - 09:01 PDT

        Update

        We are continuing to experience call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 01, 2025 - 07:13 PDT

        Investigating

        We are observing call failures to Twilio Romania Destinations (SIP Errors 480 and 500). We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 01, 2025 - 06:12 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).