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SMS Delivery Delays from Toll-Free Numbers to Telus and Rogers Canada
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. This incident has been resolved.
Update
We are no longer observing SMS delivery delays when sending messages from Toll-Free Numbers to Rogers Canada, however delivery receipts are still delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are no longer observing SMS delivery delays when sending messages from Toll-Free Numbers to Rogers Canada, however delivery receipts are still delayed. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Rogers Canada. SMS delivery to Telus is now fully recovered. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to observe recovery in SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe recovery in SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages from Toll-Free Numbers to Telus and Rogers Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays when sending messages to Toll-Free Numbers to Telus and Roger Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to Toll-Free Numbers to Telus and Roger Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays from Toll-Free Canada numbers to Telus and Roger. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).
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