Potential Issue with High web Socket Count on Flex Edge Services Causing Multiple 500 Failures

Incident Report for Twilio

Resolved

We are still experiencing an issue with high web socket count on Flex Edge services causing multiple 500 failures, however, we have consolidated all impacting products in to one incident. You can check the status of this here: https://status.twilio.com/incidents/zvn36fs3npth

Posted Feb 17, 2023 - 06:34 PST

Update

We are still investigating an issue with high web socket count on Flex Edge services causing multiple 500 failures. Our engineering team has been alerted and is actively investigating. We will provide an update in 2 hours or as soon as we have more information.

Posted Feb 17, 2023 - 05:30 PST

Update

Our monitoring systems have detected a potential issue with high web socket count on Flex Edge services causing multiple 500 failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 17, 2023 - 05:04 PST

Investigating

Our monitoring systems have detected a potential issue with high web socket count on eb causing multiple 500 failures. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 17, 2023 - 04:32 PST

This incident affected: FLEX (Flex Application Platform).