Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays To Colombia Tigo
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Colombia Tigo. This incident has been resolved.
      Posted Jan 26, 2021 - 23:29 PST
      Monitoring
      We are observing successful SMS delivery when sending messages to Colombia Tigo for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 26, 2021 - 21:54 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to Colombia Tigo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 26, 2021 - 20:33 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to Colombia Tigo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 26, 2021 - 16:34 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Colombia Tigo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 26, 2021 - 14:32 PST
      Monitoring
      We are observing recovery in delivery report delays when sending to Colombia Tigo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 26, 2021 - 14:12 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Colombia Tigo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 26, 2021 - 13:52 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).