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        5xx's from Programmable Messaging API

        Incident Report for Twilio

        Resolved

        The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses. This issue has now been resolved.
        Posted May 26, 2025 - 16:43 PDT

        Investigating

        The Twilio Programmable Messaging API was partially degraded for 1 minute on May 26, 2025 between 16:05 PST and 16:06 PST. During this period of time, customers may have received elevated volumes of 5xx's in API responses.

        We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 26, 2025 - 16:39 PDT
        This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).
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