Increased Latencies and Error Rates With Conversations and Programmable Chat

Incident Report for Twilio

Resolved

Conversations and Programmable Chat continue to operate normally. This incident has been resolved.

Posted Mar 16, 2022 - 15:37 PDT

Monitoring

Conversations and Programmable Chat are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 16, 2022 - 14:59 PDT

Update

We are still experiencing increased latencies and error rates with Conversations and Programmable Chat. Our engineers are working to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 16, 2022 - 12:21 PDT

Update

We are experiencing increased latencies and error rates with Conversations and Programmable Chat. Our engineers are working to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 16, 2022 - 09:16 PDT

Update

We are experiencing increased latencies and error rates with Conversations and Programmable Chat. Our engineers are working to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 16, 2022 - 07:25 PDT

Investigating

We are experiencing increased latencies and error rates with Conversations and Programmable Chat. Our engineers are working to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 16, 2022 - 06:27 PDT

This incident affected: PROGRAMMABLE CHAT and PROGRAMMABLE MESSAGING (Conversations).