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        SMS Delivery Delays to Bluesky Samoa

        Incident Report for Twilio

        Resolved

        We have been informed that the SMS delivery delays for messages to the Bluesky Samoa Network is caused by a technical problem in our carrier partner's platform and there is currently no estimated resolution time. As the impact is limited to a small subset of customers, we are marking this incident as resolved and will continue to update affected customers via email until the incident is fully resolved.
        Posted May 26, 2021 - 16:08 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 13:20 PDT

        Investigating

        We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 11:22 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 10:50 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 08:54 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 06:52 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 26, 2021 - 02:51 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
        Posted May 26, 2021 - 00:56 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 26, 2021 - 00:06 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).