We have been informed that the SMS delivery delays for messages to the Bluesky Samoa Network is caused by a technical problem in our carrier partner's platform and there is currently no estimated resolution time. As the impact is limited to a small subset of customers, we are marking this incident as resolved and will continue to update affected customers via email until the incident is fully resolved.
Posted May 26, 2021 - 16:08 PDT
Update
We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 26, 2021 - 13:20 PDT
Investigating
We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2021 - 11:22 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2021 - 10:50 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2021 - 08:54 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Bluesky Samoa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted May 26, 2021 - 06:52 PDT
Update
We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted May 26, 2021 - 02:51 PDT
Update
We continue to experience SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Posted May 26, 2021 - 00:56 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Bluesky Samoa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted May 26, 2021 - 00:06 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).