Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Programmable Wireless Update Operations Delays
Incident
Report for Twilio
Resolved
We are no longer experiencing Update Operations Delays for the Programmable Wireless SIM. This incident has been resolved.
Update
We continue to receive and process SIM update callbacks as expected and changes to the SIMs' status are being reflected in a timely manner again. We will continue monitoring to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are receiving and processing SIM update callbacks as expected and changes to the SIMs' status are being reflected in a timely manner again. We will continue monitoring to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing update operations delays for the Programmable Wireless SIM product due to an outage of a downstream provider. Customers might see SIMs being stuck in updating/scheduled after executing update operations. The issue has no impact on connectivity. We will provide another update in 2 hours or sooner once more information becomes available.
Investigating
We are experiencing update operations delays for the Programmable Wireless SIM product due to an outage of a downstream provider. Customers might see SIMs being stuck in updating/scheduled after executing update operations. The issue has no impact on connectivity. We will provide another update in 1 hour or sooner once more information becomes available.