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        SMS Short Code Delivery Failures to Canada ISP Telecom

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. This incident has been resolved.
        Posted Nov 05, 2021 - 20:20 PDT

        Monitoring

        We are observing successful SMS delivery to Canada ISP Telecom from Twilio Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 05, 2021 - 18:19 PDT

        Update

        We continue to experience SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 05, 2021 - 08:54 PDT

        Update

        We continue to experience SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 04, 2021 - 16:54 PDT

        Update

        We continue to experience SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 04, 2021 - 08:54 PDT

        Update

        We continue to experience SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 04, 2021 - 05:00 PDT

        Update

        We continue to experience SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 04, 2021 - 03:04 PDT

        Investigating

        We are experiencing SMS delivery failures to Canada ISP Telecom from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 04, 2021 - 02:04 PDT
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).