SMS short code delivery delays to Verizon

Incident Report for Twilio

Resolved

We are no longer experiencing intermittent SMS delivery report delays affecting a subset of shortcodes when sending messages to Verizon. This incident has been resolved.

Posted Jun 11, 2020 - 14:02 PDT

Update

We are still experiencing intermittent SMS delivery report delays affecting a subset of shortcodes when sending messages to Verizon.We will provide an update as soon as more information becomes available.

Posted Jun 11, 2020 - 11:56 PDT

Investigating

We are experiencing intermittent SMS delivery report delays affecting a subset of shortcodes when sending messages to Verizon. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 11, 2020 - 09:06 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).