MMS Delivery Delays to US from a Subset of Long Codes

Incident Report for Twilio

Resolved

We are observing successful MMS delivery. This incident has been resolved.

Posted Dec 10, 2020 - 09:40 PST

Monitoring

We are observing improvements in MMS delivery. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2020 - 07:46 PST

Update

We are experiencing MMS delivery delays to US from a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 10, 2020 - 04:33 PST

Update

We are experiencing MMS delivery delays to US from a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2020 - 02:32 PST

Update

We are experiencing MMS delivery delays to US from a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 10, 2020 - 00:33 PST

Update

We are experiencing MMS delivery delays to US from a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 09, 2020 - 23:39 PST

Investigating

Our monitoring systems have detected a potential issue with MMS delivery issues in US from a subset of long codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 09, 2020 - 23:34 PST

This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).