Twilio Services
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      Zipwhip Gateway
      Issues related to Zipwhip's Services
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        System Metrics

        300032 Errors in Toll-Free Phone Numbers Verification

        Incident Report for Twilio

        Resolved

        The issue affecting Toll-Free phone number verifications has been resolved, and the service is operating normally at this time.
        Posted Feb 25, 2025 - 13:33 PST

        Monitoring

        Toll-Free phone number verifications are now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 25, 2025 - 12:35 PST

        Update

        Our engineers have identified the issue affecting some Toll-Free phone number verifications, which may result in 30032 errors when sending messages. Our team is actively investigating and working to restore these verifications as quickly as possible. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 25, 2025 - 10:36 PST

        Identified

        Our engineers have identified the issue affecting some Toll-Free phone number verifications, which may result in 30032 errors when sending messages. Our team is actively investigating and working to restore these verifications as quickly as possible. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 25, 2025 - 08:48 PST
        This incident affected: ZIPWHIP MESSAGING (SMS Long Code, North America).