SMS Delivery Delays to UK

Incident Report for Twilio

Resolved

Between 16:15 and 19:30 GMT approximately 50% of SMS messages were delayed for up to 30 minutes. We have confirmed recovery of the service.

Posted Apr 08, 2019 - 12:41 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 08, 2019 - 12:29 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 08, 2019 - 12:28 PDT

Monitoring

We have detected a period of SMS delivery delays to UK destinations. The cause of the delays has been identified and we have observed recovery. We will continue to monitor performance at this time.

Posted Apr 08, 2019 - 12:10 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS) and CARRIER NETWORK (SMS, Europe).