SMS Delivery Delays to Shelcomm in United States of America

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Shelcomm in United States of America. This incident has been resolved.

Posted Feb 05, 2025 - 14:47 PST

Update

We continue to observe recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 05, 2025 - 13:00 PST

Monitoring

We are observing recovery in SMS Delivery Delays to Shelcomm in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 05, 2025 - 11:01 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Shelcomm in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 05, 2025 - 10:30 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).