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        SMS Delivery Delays from Twilio to Econet Burundi

        Incident Report for Twilio

        Resolved

        The incident has been resolved and SMS delivery from Twilio to Econet network subscribers in Burundi is operating normally.
        Posted Aug 06, 2026 - 04:47 PDT

        Monitoring

        We have observed a recovery in SMS delivery from Twilio to Econet network subscribers in Burundi and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 06, 2026 - 02:50 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 05, 2026 - 08:21 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Aug 04, 2026 - 08:21 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 03, 2026 - 16:21 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 03, 2026 - 08:20 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 03, 2026 - 04:20 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2026 - 02:20 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 03, 2026 - 01:18 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 03, 2026 - 00:01 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays from Twilio to Econet network subscribers in Burundi. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 02, 2026 - 23:01 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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