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        Inbound Call Failures to Twilio Canada Toll Free Phone Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing call failures to Twilio Canada toll free phone numbers. This incident has been resolved.
        Posted Sep 01, 2021 - 11:37 PDT

        Update

        We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 09:51 PDT

        Update

        We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 07:55 PDT

        Update

        We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 05:56 PDT

        Update

        We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 04:00 PDT

        Update

        We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 02:06 PDT

        Monitoring

        We have started seeing recovery for inbound calls to Twilio Canada Toll Free phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 01, 2021 - 00:09 PDT

        Update

        We are observing some call failures to Twilio Canada toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 31, 2021 - 20:01 PDT

        Update

        We are observing some call failures to Twilio Canada toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 31, 2021 - 16:01 PDT

        Update

        We are observing some call failures to Twilio Canada toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 31, 2021 - 14:07 PDT

        Investigating

        We are observing some call failures to Twilio Canada toll free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 31, 2021 - 13:10 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).