Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delay To Orange Network in Cameroon

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Orange network subscribers in Cameroon. This incident has been resolved.
        Posted Mar 10, 2026 - 17:33 PDT

        Monitoring

        We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available
        Posted Mar 10, 2026 - 15:30 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 13:07 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 09:07 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 10, 2026 - 07:13 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 10, 2026 - 06:17 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 10, 2026 - 06:07 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).