Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Call Failures To And From Subset of Thailand Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting voice calls to and from subset of Thailand numbers has been resolved, and the service is functioning normally at this time.
        Posted May 10, 2024 - 11:36 PDT

        Monitoring

        We have started seeing recovery for call failures to and from subset of Thailand numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2024 - 10:14 PDT

        Update

        We are continuing to investigate inbound call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 10, 2024 - 09:16 PDT

        Update

        We are continuing to investigate call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2024 - 07:18 PDT

        Investigating

        We are currently investigating inbound call failures to a subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2024 - 06:32 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).