Call Failures To And From Subset of Thailand Numbers

Incident Report for Twilio

Resolved

The issue affecting voice calls to and from subset of Thailand numbers has been resolved, and the service is functioning normally at this time.

Posted May 10, 2024 - 11:36 PDT

Monitoring

We have started seeing recovery for call failures to and from subset of Thailand numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 10, 2024 - 10:14 PDT

Update

We are continuing to investigate inbound call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 10, 2024 - 09:16 PDT

Update

We are continuing to investigate call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 10, 2024 - 07:18 PDT

Investigating

We are currently investigating inbound call failures to a subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 10, 2024 - 06:32 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).