Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Call Failures To And From Subset of Thailand Numbers
Incident
Report for Twilio
Resolved
The issue affecting voice calls to and from subset of Thailand numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for call failures to and from subset of Thailand numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate inbound call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate call failures to and from subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are currently investigating inbound call failures to a subset of Thailand numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).