SMS delivery degradation towards Brazil Claro

Incident Report for Twilio

Resolved

SMS delivery degradation issue is resolved. SMS Latin America is currently operating normally.

Posted Jun 19, 2019 - 21:06 PDT

Monitoring

We are observing recovery for delivery degradation issue when sending SMS towards Brazil Claro network. Our teams continue to monitor the service and will provide an update as soon as we have more information

Posted Jun 19, 2019 - 20:42 PDT

Identified

We have detected an issue of delivery degradation when sending SMS towards Brazil Claro network. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.

Posted Jun 19, 2019 - 19:48 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).