We are no longer experiencing issues with the Super SIM Usage Record API. This incident is resolved.
Posted Apr 18, 2024 - 13:06 PDT
Monitoring
We are observing recovery with the Super SIM Usage Record API. Our engineers are continuing to monitor the issue, and we will provide another update in 30 minutes.
Posted Apr 18, 2024 - 12:37 PDT
Update
We are experiencing elevated HTTP 500 error rates from Super SIM Usage Record API. Our engineering team is actively investigating the issue. We will provide another update in 1 hour or sooner once more information becomes available.
Posted Apr 18, 2024 - 11:45 PDT
Investigating
Our monitoring systems have detected a potential issue where almost 100% of the Super SIM Usage Record APIs are failing since 10 minutes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 18, 2024 - 11:38 PDT
This incident affected: INTERNET OF THINGS (Super SIM).
