SMS Delivery Delays and Failures from Twilio to Pelephone Israel

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Pelephone network subscribers in Israel is operating normally.

Posted Jul 20, 2026 - 11:28 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 20, 2026 - 01:20 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 19, 2026 - 17:20 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 19, 2026 - 13:20 PDT

Update

We have observed a recovery in SMS delivery from Twilio to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 19, 2026 - 11:19 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jul 19, 2026 - 07:16 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 23:14 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 19:13 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 17:05 PDT

Identified

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 18, 2026 - 16:44 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 15:12 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 11:06 PDT

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 18, 2026 - 09:05 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Pelephone network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 18, 2026 - 08:05 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).