"Create New Subaccount" Button in Console Fails

Incident Report for Twilio

Resolved

The issue with "Create New Subaccount" Button in Console has been resolved and Twilio Console is operating normally at this time.

Posted Aug 24, 2021 - 13:38 PDT

Update

We are currently seeing an issue with "Create New Subaccount" Button in Console where it fails with no feedback. Our engineering team is looking into the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Aug 24, 2021 - 13:18 PDT

Investigating

Our monitoring systems have detected a potential issue with "Create new subaccount" button in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 24, 2021 - 12:55 PDT

This incident affected: DEVELOPER TOOLS (Console) and TWILIO PLATFORM (Account Insights).