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      SMS Delivery Report Delays to Cingular Wireless AT&T Network in the US Over a Subset of Short Codes and Toll Free Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Cingular Wireless AT&T network in US over a subset of short codes and Toll Free numbers. This incident has been resolved.
      Posted May 09, 2024 - 07:59 PDT
      Monitoring
      We are observing recovery in delivery report delays sending to Cingular Wireless AT&T network in US over a subset of short codes and Toll Free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 09, 2024 - 06:00 PDT
      Update
      We are still experiencing delays in receiving message delivery reports when sending to Cingular Wireless AT&T network in the US over a subset of short codes and Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted May 09, 2024 - 02:58 PDT
      Update
      We are still experiencing delays in receiving message delivery reports when sending to Cingular Wireless AT&T network in the US over a subset of short codes and Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 09, 2024 - 01:00 PDT
      Investigating
      We are experiencing delays in receiving message delivery reports when sending to Cingular Wireless AT&T network in US over a subset of short codes and Toll Free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
      Posted May 09, 2024 - 00:02 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).