Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Degradation to Claro, Brazil
      Incident Report for Twilio
      Resolved
      All systems are operating normally at this time.
      Posted Oct 03, 2018 - 06:33 PDT
      Update
      The operator has confirmed that messages are queuing on their platform. Our engineering teams continue to work with our carrier partners to resolve the issue and will provide an update as soon as possible.
      Posted Oct 03, 2018 - 05:44 PDT
      Investigating
      We are observing delivery degradation to the Claro network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.
      Posted Oct 03, 2018 - 05:35 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).
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