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        SMS Delivery Degradation to Claro, Brazil

        Incident Report for Twilio

        Resolved

        All systems are operating normally at this time.
        Posted Oct 03, 2018 - 06:33 PDT

        Update

        The operator has confirmed that messages are queuing on their platform. Our engineering teams continue to work with our carrier partners to resolve the issue and will provide an update as soon as possible.
        Posted Oct 03, 2018 - 05:44 PDT

        Investigating

        We are observing delivery degradation to the Claro network in Brazil. We are working with our carrier partners to resolve the issue and will provide an update as soon as possible.
        Posted Oct 03, 2018 - 05:35 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).
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