We are no longer experiencing MMS media deletion failures. This incident has been resolved.
Posted Apr 10, 2025 - 15:44 PDT
Update
We are observing recovery from the issue causing MMS media deletion failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Apr 10, 2025 - 13:44 PDT
Update
We are investigating an issue causing MMS media deletions to fail for customer accounts with the privacy-based account flag enabled. Deletion failures have been occurring since 9:22 AM PT. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Apr 10, 2025 - 12:44 PDT
Investigating
Our monitoring systems have detected a potential issue with MMS media deletions. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Apr 10, 2025 - 12:32 PDT
This incident affected: PROGRAMMABLE MESSAGING (MMS).
