Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays From and To All Networks In South Africa Over A Subset of Domestic Longcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS/SMS delivery delays from and to all networks In South Africa. This incident has been resolved.
Update
We are observing recovery in MMS/SMS delivery delays from and to all networks In South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in MMS/SMS delivery delays from and to all networks In South Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing an inbound message delivery delays to Twilio Long code number in South Africa. Customers may experience latency in receiving SMS messages from various mobile networks in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.
Update
We continue to experience inbound message delivery delays to all networks In South Africa over a subset of domestic long code numbers. Customers may experience latency in receiving SMS messages from various mobile networks in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing an inbound message delivery delays to Twilio Long code number in South Africa. Customers may experience latency in receiving SMS messages from various mobile networks in South Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.