Increased number of calls fail to connect

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Mar 10, 2017 - 16:38 PST

Monitoring

We observed increased number of call failures between 2:59pm PST and 3:02pm PST. Call completion rate has returned to normal levels. We are continuing to monitor the service.

Posted Mar 10, 2017 - 15:20 PST

Investigating

We are currently investigating an increase in call connection failures. Our engineering team is investigating the issue. We will have another update in 30 minutes.

Posted Mar 10, 2017 - 15:09 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, Client Web US1, Client Mobile US1).